Support Code List (When Paper Is Jammed)

If the paper is jammed, remove it following the procedure appropriate for each case.

Watch the movie (Windows)

Watch the movie (Mac)

• If you can see the jammed paper at the paper output slot:

  1300

• If you can see the jammed paper at the front tray/If you cannot see the jammed paper either at the paper output slot or at the front tray:

  1303

• If the paper is jammed when automatic duplex printing:

  1304

• If the paper tears and you cannot remove it from the paper output slot or from the transport unit:

  Paper Is Jammed inside the Machine

• If the document is jammed in the ADF:

  2801

• Cases other than above:

  In Other Cases